2017 - present

SuperPhone

9 Years of Building the Intelligent Messaging Platform

Our roleLong-term technology partner: web, mobile, analytics, data engineering, and infrastructure
9 yearscontinuous delivery
4 streamsweb · mobile · analytics · data
Agenticsince 2026
5/5Clutch rating
SuperPhone is an intelligent mobile messaging platform - think Salesforce for texting. Enterprise retail brands use it to acquire, retain, and engage mobile customers through personalized SMS, segmentation, and smart auto-responses. Founded by Ryan Leslie - Harvard graduate at 19, Grammy-nominated artist and multi-platinum producer who taught himself to code. We've been SuperPhone's technology partner since 2017. That's nine years of continuous development across every layer of the platform.

What we built

Web developmentPlatform UI, operator dashboards, campaign management tools
Mobile developmentCompanion apps for on-the-go access
Business analyticsReporting dashboards, customer insights, engagement metrics
Data engineeringPipelines, real-time processing, audience segmentation

Major modules shipped

Twilio integration for SMS delivery and two-way messaging · Bulk message sending infrastructure for campaigns at scale · Voicemail with voice automation - inbound IVR flow routing messages back to the SuperPhone inbox · Pay - Stripe-based payments inside the messaging flow · Generic e-commerce integration supporting Shopify, BigCommerce, and other storefronts · Branded URL shortener for tracked sends · AI messaging agent for automated conversations

The team that scales with you

We scaled up for heavy build phases and scaled down as the product stabilized - today a lean steady-state team maintaining and selectively building on a mature platform. That flex is the point. No lock-in to an oversized retainer. The team matched what the product actually needed at each stage.

From monolith to microservices to agentic delivery

The platform started as a monolith. We migrated it to a microservice architecture on Scala with Akka, backed by Postgres, Kafka, Redis, and AWS Keyspaces, running on AWS ECS. In 2026, the engagement transitioned to agentic development. The same team, the same codebase, now building with AI agents handling the predictable work - tests, boilerplate, code review - while engineers focus on architecture and product decisions. SuperPhone is both our longest-running partnership and a live agentic delivery engagement. It proves the model works across the full lifecycle: greenfield build, scaling, stabilization, and evolution.

LambdaWorks was able to fulfill our requirements in the budget given to them.

- - CEO, SuperPhone (Clutch review, 5/5)

Why nine years matters

Nine years with one client isn't an accident. It means the code quality held up, the team stayed consistent, and the partnership delivered value at every stage.